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ParentSquare Information

Information for Families

The Syracuse City School District is excited to announce that we will now be using ParentSquare as our school-to-home communication platform. Many of you may already be familiar with ParentSquare from other districts in our region. 
ParentSquare will be used for district and school administrative communication, primarily through email, text, and app notifications. Emergency alerts—like snow days, cancellations, and urgent updates—will still come via text message or robocall.  
What you need to do: Make sure your cell phone number and email address are up to date in SchoolTool. This ensures you receive important messages. 

Learn more by watching our Zoom Information Session.

Getting Started

  1. Go to www.parentsquare.com

  2. Log in using the email or cell phone number we have on file in SchoolTool.  

Note: All enrolled families will receive ParentSquare messages—even if you have not registered or downloaded the app—as long as your contact information is up to date in SchoolTool. If you are unable to log in please contact the Office of Communications.  

With ParentSquare, you can: 

  • - Receive messages from your school via email, text, or app notification
  • - Choose to get updates instantly or as a daily digest at 6 PM
  • - Communicate in your preferred language 
  • - Comment on school posts to engage with your school community 
Once you are logged in to ParentSquare, you will be able to access self-paced training modules, video resources and help articles to assist you with using ParentSquare.
  • Click the ? (Help) for help or your school contact information.
  • Select Help Articles to learn how to use ParentSquare.

If you need Assistance:

Ilean Burton
icurry@scsd.us
315.435.4675
Office of Communications
Communications@scsd.us
Anthony Q. Davis, Sr., Superintendent
725 Harrison Street
Syracuse, NY 13210
315.435.4499
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