Cases, Testing & Tracing

Students or Staff with COVID-19 Symptoms

Students who begin experiencing COVID-19 symptoms at school will wait for transport home in an isolation room or area separate from others, with a supervising adult present using appropriate personal protective equipment (PPE). Students or staff with COVID-19 symptoms must be seen by a healthcare provider (HCP) for evaluation and have COVID-19 testing (unless determined not necessary by HCP). If they do not have a HCP they should call their local health department. Click on the link below for more information on the steps to follow after being sent home.

NYSDOH Student Symptom Flowchart

NYSDOH Staff Symptom Flowchart

Protocols for Other COVID-19 Scenarios

Testing Sites

Click here to learn more about COVID-19 Testing. 
NBT Bank Stadium Testing for Students & Staff
1 Tex Simone Drive, Syracuse
Monday—Friday 9 a.m. to 1 p.m

Free. Registration required. Call Upstate’s COVID-19 Hotline at (315) 464-2582 and select option #4. For symptomatic students and staff.

Click here for information
Syracuse Community Health Center
819 S. Salina St., Syracuse
Monday—Saturday 9 a.m. to 5 p.m.
(Closed 12-1 for lunch and closed Sundays)

Free. Reservations not required; drive ups allowed. Symptoms not required. (Bring Government ID and a health insurance card, if you have one).

Click here for information
East Syracuse Walmart Parking Lot 
6438 Basile Rowe, East Syracuse
Monday—Sunday 9 a.m. to 4 p.m.

Free, but requires insurance. Reservations required via online portal. Must be symptomatic or a first responder, health care provider or in another at-risk group, such as
being over 60 years old or a tobacco user. (Bring Government ID, insurance card and confirmation email).

Click here to register
Well Now Urgent Care
Cicero, Clay, Liverpool, DeWitt, Fayetteville, Fairmount. Hours vary by location.

Free, for those with insurance. For those without insurance, the cost is $150 for the diagnostic test and $100 for the antibody test, plus a site visit fee for either test. Symptoms required. Registration not required. (Bring Government ID and insurance card, if you have one-- non-insured will have to pay out of pocket).
CVS Health COVID-19 Drive Thru
312 Fayette Street, Manlius, NY 13104
(866) 389-2727
Monday—Friday 9 a.m. to 6 p.m
Sunday 10 a.m. to 4 p.m.

Patients should not have any out-of-pocket costs, but you should check with your health plan to confirm before scheduling a test. Appointment required (Insurance card and proof of identity are required, as well as test confirmation email or text message. Be sure to have your mobile phone in case we need to reach you.).

Click here to make appointment (use 13104 for zip)

To further promote safety and prevent COVID-19 spread, it will be appropriate to perform random saliva-based surveillance testing during the school year. This method of surveillance testing is approved by the New York State Department of Health.

Pools of approximately 12 staff and students will be tested using the saliva protocol. Should the pool show the presence of COVID-19 everyone in the pool will need to have a diagnostic test performed.

COVID-19 Cases at School

Positive Case

When a positive case has been identified in a school, the Director of Health Services will be notified and they will work directly with the contact tracers at the Onondaga County Health Department (OCHD). The Health Department will determine who needs to be in isolation, who needs to quarantine, if others need to be tested and if a school closure is warranted. 

  • The confirmed case is out in isolation for 10 days.
  • Release from isolation can only be granted by OCHD.
Contact Tracing
A staff person (case investigator) from OCHD will contact the confirmed case and their parent/guardian in the case of a student. The confirmed case is interviewed and contacts identified. School personnel assist health department in identifying specifics pertaining to the exposure.

All contacts of confirmed case interviewed to determine exposure risk. 14-day quarantine is issued by contact tracer for all close contacts of confirmed case. 
  • Those directed to quarantine will be monitored by contact tracers for signs and symptoms of COVID-19
  • Contacts who develop symptoms become a Person Under Investigation (PUI) and are referred for testing and further investigation
    • Positive tests reported to OCHD and process begins again
    • Release from quarantine can only be granted by OCHD
School Closure Related to Positive Cases
School closure depends on the rate of infection in the community. Closure will occur with the consultation and guidance of OCHD and can vary depending on the situation. One such example is if there are two separate, and seemingly unrelated, cases in two different classrooms of the same building.The image is a flowchart outlining the COVID-19 Contact Monitoring Process from Onondaga County Health Department. The first box on the chart states, "Onondaga County Health Department (OCHD) receives report of confirmed case." The second box states, "Investigator interviews case and places individual under isolation and monitoring." The third box states, "OCHD begins contact tracing, determines exposure risk." The fourth box states, "OCHD calls ALL identified contacts of confirmed case." The fifth box states, "Close contacts placed under mandatory quarantine for 14 days from date of exposure." The sixth box states, "Contacts in quarantine monitor themselves for signs & symptoms of COVID-19." There are then two options. The first option includes two arrows, pointing at the previous box and a box that reads, "OCHD calls all individuals in mandatory quarantine to monitor temperature and ask about symptoms consistent with COVID-19 and needs for support." The second option is, "Contacts report any onset of signs and symptoms of COVID-19 to OCHD."