Student Support Services

Chief Ombuds / Student Support Services Officer
Patricia Clark

Director of Student Support Services

Director of Student Discipline
Sheila Donahue

Director of Special Education
Amy Evans

Director of School Climate & Culture

Physical Address
725 Harrison Street
Syracuse, NY 13210
Room 101
Contact Info
(315) 435-4131

The Office of Student Support Services provides a comprehensive and integrated system of student support services readily accessible for implementation with students and their families, thereby enabling the Syracuse City Schools to meet the social, emotional and academic needs of all students.

This department is home to School Counselors, School Psychologists and Social Workers serving students in grades Pre-K through 12. 
School Counselors work to provide academic, career, college readiness, and personal/social competencies to K-12 students through a comprehensive school counseling program.
School Social Workers are trained professionals who assist with mental health concerns, behavioral concerns, positive behavioral support, academic and classroom support, consultation with teachers, parents and administrators as well as provide individual and group counseling/therapy.
School Psychologists are uniquely qualified members of school teams that support students' ability to learn. They apply expertise in mental health, learning, and behavior, to help children and youth succeed academically, socially, behaviorally, and emotionally.
The department coordinates homebound services, Section 504, Special Education and students entering to or exiting from home schooling. The office also provides assistance to schools, regarding the oversight of Student Intervention Teams (SIT) and the Dignity for All Students Act (DASA). We provide a range of services to students and families, assisting in making and strengthening relationships between community agencies, families, and school personnel.
Student Support Services assists schools in building a culture based on high expectations, respect, and co-accountability for performance that recognizes and rewards excellence at all levels of the organization.        

The Syracuse City School District hereby advises students, parents, employees and the general public that it is committed to providing equal access to all categories of employment, programs and educational opportunities, including career and technical education opportunities, regardless of actual or perceived race, color, national origin, Native American ancestry/ethnicity, creed or religion, marital status, sex, sexual orientation, age, gender identity or expression, disability or any other legally protected category under federal, state or local law.
Inquiries regarding the District’s non-discrimination policies should be directed to:
Chief Ombuds / Student Support Services Officer, Civil Rights Compliance Officer
Syracuse City School District
725 Harrison Street • Syracuse, NY  13210
(315) 435-4131


Working Papers Application
Working Papers Instructions

Resources and Forms

Supports for Students Presentation 5/24/18
DASA Complaint Form
Bullying Prevention Information