Syracuse City School District Title I Complaint Procedure
Every effort is made to answer inquiries and resolve issues at the most direct and immediate level. If an issue cannot be satisfactorily resolved through communication with the child’s school, a formal complaint procedure may be implemented. The first point of contact for all complaints is the Director of Student Support Services at (315) 435-4131.
In the event that the complaint pertains to services received through Title I, such as but not limited to homeless students, private schools or public school choice the complainant will be referred to Michael Puntschenko, Director of Special Programs at (315) 435-4140. If the issue is not satisfactorily resolved, the complainant will be asked to submit a formal complaint in writing. The complainant will be informed that if the issue is not satisfactorily resolved at the District level within 28 business days, he/she may contact:
New York State Education Department (NYSED)
Title I Office
89 Washington Street
Albany, NY 12234
The complainant will be asked to notify the Department of Special Programs in the event that he/she chooses to contact NYSED. If still not resolved at the NYSED level within 28 business days, the complainant may contact:
United States Department of Education (USDOE)
Title I Office
400 Maryland Avenue, SW
Washington, DC 20202
The Department of Special Programs will maintain a database, which will include such information as:
- the school building where the complaint was submitted;
- the principal’s name;
- the person making the complaint;
- the nature of the complaint;
- if the complaint was forwarded to the NYSED for review;
- if the complaint was forwarded to the USDOE for review; and
- the school building-, district-, state- or federal-level outcome of the complaint.
|NOTICE OF NON-DISCRIMINATION|
The Syracuse City School District hereby advises students, parents, employees and the general public that it is committed to providing equal access to all categories of employment, programs and educational opportunities, including career and technical education opportunities, regardless of actual or perceived race, color, national origin, Native American ancestry/ethnicity, creed or religion, marital status, sex, sexual orientation, age, gender identity or expression, disability or any other legally protected category under federal, state or local law.